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How to setup scan to email address on Canon printers

by Mar 19, 2021printer, Uncategorized0 comments

How to setup scan to email address on Canon printers

 

Pre-requirements

This setup applies to all of the imageCLASS Canon printers. I haven’t tried other models, but I’m sure the setup is fairly similar as long as you can get to the web interface.

With that said, the first thing is to enable the web interface.

To do so, you need to first setup the System Manager ID and PIN and make sure the printer has a static IP address.

Please follow these instructions if you need to set up a Static IP on your printer.

 

Step 1

Login to the web Interface of your Canon printer

Step 2

Click on Settings/Registration

Step 3

Click on Send > Network Settings – E-Mail/I-Fax Settings

In some models, ‘send’ option may not be available. If this is the case click on:

TX Settings > E-Mail/I-Fax Settings

Step 4

Setup Email under Email settings

Here you can setup your email account according to your email settings (exchange, gmail, 365, etc).

  • You will need:
  • SMTP server
  • E-Mail Address
  • SMTP Authentication (SMTP AUTH – if required)

Make sure you check ‘change password’ to end your mailbox password

Once your email has been setup on these settings, you may test connection by pressing on ‘Check SMTP Connection’

Note: This may not be available on some ImageClass models

 

Step 5

Change SMTP port

We are almost done. The last step is to make sure the SMTP port is setup properly. As default it is setup with port 25. In my case, I have to set it up with 587.

 

To do this, go to: Network Settings > Port Number Settings

Note: This option may not be available for some models and will require steps on the actual printer, like so:

Press the Settings/Registration, quickly followed by 2 & 8 simultaneously, then Settings/Registration again.

  • Choose Mode list
  • Choose copier
  • Choose option
  • Choose Network
  • Press <Level 1>. It should change to <Level 2>
  • Change the value on SMTPTXPN from 25 to 26.

 

Press Reset to back out of the menu.  You MUST turn off the copier and turn it back on again for the change to take place.

 

You are done!

Once you’ve configured the correct SMTP port, don’t forget to reboot the printer to apply the changes.

After that, you can test sending scan to email.

 

If you have any questions don’t hesitate to post them below!

PTSI Editorial Team

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